MGMT 018: Communication Skills for Supervisors
Topics covered include:
· Introduction to communication skills for leaders
· Keys to
effective interpersonal communication
· Consistency
in communication
·
Using persuasive communication
· Adapting your
communication style
·
Influencing others through leadership skills.
This course explores communication concepts which can be
important to successful supervisory performance. Topics covered include
listening, verbal and non-verbal communications, as well as the
communication techniques appropriate to each category.
Time: Saturdays,
May 5 and 12, 1 -
5:30pm
Section: 018194
Instructor:
Erwin Young
About the Instructor: Erwin Young has over 30 years experience working in public administration for organizations such as the City of Sunnyvale, City of Santa Cruz and the City of San Paula. His most recent positions were as a Director of Human Resources and Personnel Director where he was responsible for over 800+ employees. Erwin has a Master's Degree in Public Administration from the University of Southern California.
Mission College : phone 408-988-2200 | 3000 Mission College Boulevard Santa Clara, CA 95054-1897