Why Complete a Customer Service Core Skills Certificate?
Customer Service Core Skills CertificateMission College offers a 9-unit Customer Service Core Skills Certificate to students who successfully complete 9 or more units of course work as outlined below. Earning a Customer Service Core Skills Certificate demonstrates students have completed core coursework in customer service.
|Course Number||Course Title||Units|
|Core Curriculum Courses
|Choose a minimum of 6 units from the
||Customer Service Phone Skills
||50 Ways to Improve Customer Service
Relations Applied in Business
|Total Program Certificate Requirements||9|