
Business
Communications Certificate
Certificate of Achievement
State Program Code: 22967
| Course Number | Course Title | Units |
| Choose a minimum of 2 courses from the
following: |
||
| BUS 078A | Basic
Business Correspondence |
3 |
| BUS 078B | Business
Communications |
3 |
| BUS 078C | Business
Report Writing |
3 |
| Choose a minimum of 2 courses from the following: | ||
| BUS 078D | Grant
Writing |
1 |
| BUS 078E | Persuasive
Business Writing |
1 |
| BUS 078F | Business
Writing for the Web |
1 |
| BUS 078G | Business
Writing for Human Resources |
1 |
| BUS 078H | Writing
Effective E-mail for Business |
1 |
| Choose a minimum of 8 units from the following: | ||
| BUS 077 | Quality Customer Service | 3 |
| BUS
077B |
Customer
Service Phone Skills |
.5 |
| BUS 077C | 50 Ways to Improve Customer Service | .5 |
| BUS 079 | Human Relations Applied in Business | 3 |
| BUS 083A | Business
Presentations Using PowerPoint |
3 |
| COMM 004 | Small Group Communication | 3 |
| COMM 012 | Introduction to Intercultural Communication | 3 |
| Total Program Certificate Requirements | 16
|
Effective: Fall 2010